Describing their experience, Kerry Cox said that she travelled with her husband and their two children to Antigua, to enjoy a luxury holiday on the Caribbean island. Initially, they were blown away by the beauty of the resort and their luxury £18,000 hotel. However, the family left early after learning that an adults-only festival would be taking over the building for the final five days of their holiday.
The 24-hour party would be taking over the entire hotel complex in the middle of their stay, and include a foam and paint party, neon swimwear bash and string of DJs. Despite booking the holiday in advance the Coxes say that Virgin Holidays had not informed them of the event, reports Mirror Online.
The Northamptonshire family had looked forward to relaxing after two difficult years and being pampered through the Diamond Club package, where they would even have a private butler. Instead, mum Kerry Cox, was left furious that her 10 and 16-year-old would be surrounded by drinking and partying adults. A spokesperson for Virgin Holidays said the firm has moved the family to an upgraded property for the remainder of their holiday.
Kerry said: “The party is 24 hours a day, so even if we were out during the day we would be coming back to the evening parties. I have two children.
“You come on a family holiday and expect a family resort. An Ibiza-style neon beach party and foam party is not what I booked for a family resort.”
Kerry added: “It’s my job as a mother to protect my children. With parties planned for every location in the hotel, on the beach and at the pool, where can I take my family?”
After contacting the in-hotel reps and Virgin customer helpline in the UK, it was suggested